Privacy Policy

Effective Date: September 15, 2025

AIRO (“the App”) is provided by Acre Capital Services, Inc. (“Company,” “we,” “us,” or “our”), based in Hyde Park, NY. This Privacy Policy describes how we collect, use, and store information when you install or use AIRO on your Shopify store.

Information We Collect

When you install and use AIRO, we collect the following merchant data to enable our services:

  • Basic merchant details: Store domain, merchant name, merchant email

  • Brand information: Brand name, brand one-liner, brand category, target audience, top product categories, brand aesthetic, price range, competitors

  • Product catalog data: Product details required for optimization and metadata generation

  • Technical data: Encrypted store session data used for backend functionality

We do not collect or store any end-customer data such as customer names, emails, addresses, or order details.

How We Use Information

We use the collected data to:

  • Provide core app functionality, including product metadata generation and optimization (GEO)

  • Display brand insights and perception analytics

  • Maintain and improve the app’s performance and security

  • Provide merchant support and respond to inquiries

We do not sell or share your information with third parties for marketing purposes.

Data Storage and Security

Your data is securely processed and stored using Mantle and MongoDB. We take reasonable measures to protect merchant data against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain collected data for as long as you actively use AIRO. If you uninstall the app, we will delete stored merchant and catalog data within 30 days unless required by law to retain it longer.

Your Rights

If you are located in the European Economic Area (EEA), the United Kingdom, or California, you may have rights under GDPR or CCPA, including the right to:

  • Access, correct, or delete your personal information

  • Request a copy of your data

  • Object to or restrict certain processing

To exercise these rights, please contact us at contact@ai-rank-optimizer.com.

Data Deletion Instructions

AIRO respects your privacy and provides a clear process for data deletion.

When you uninstall AIRO from your Shopify store, we automatically receive an uninstall webhook from Shopify. At that point, we will:

  1. Immediately revoke access to your store data.

  2. Schedule deletion of all merchant and catalog data associated with your store from our systems.

  3. Complete deletion within 30 days of uninstall, unless retention is required by law.

If you would like to request deletion sooner, or confirm that your data has been fully removed, please contact us at:

contact@ai-rank-optimizer.com

We will respond to your request within 7 business days.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will always be posted on this page with the effective date noted above.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Acre Capital Services, Inc.

Hyde Park, NY

Email: contact@ai-rank-optimizer.com